Native Food Mart

Frequently asked questions

Last Updated on June 18, 2023

NativeFoodMart is an e-commerce platform that specializes in offering a wide range of authentic Nigerian food products and ingredients. We cater to the needs of the Nigerian diaspora and other international customers who desire traditional Nigerian cuisine.

Yes, we ship internationally. NativeFoodMart caters to customers overseas who have a taste for Nigerian cuisine. We strive to provide worldwide delivery to ensure you can enjoy the flavors of Nigeria, no matter where you are located.

To place an order, simply browse our website and add the desired products to your cart. Once you have selected all the items you want, proceed to the checkout page, where you can review your order and provide shipping details. After confirming the order, you can make the payment using various secure payment options.

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment systems. You can choose the payment option that suits you best during the checkout process.

Yes, we provide order tracking for all shipments. Once your order is dispatched, we will send you a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimated delivery date.

We take utmost care in packaging and ensuring your order arrives in excellent condition. However, if you receive a damaged package or encounter any issues with your order, please contact our customer support immediately. We will work with you to resolve the problem and ensure your satisfaction.

Yes, our food products are sourced from trusted suppliers and local Nigerian vendors. We prioritize freshness and authenticity, and we make every effort to provide you with the highest quality Nigerian food products and ingredients available.

Absolutely! We understand that individual preferences may vary, and we aim to accommodate your requests. If there is a specific Nigerian food item you are looking for but cannot find on our website, please reach out to our customer support team, and we will do our best to source it for you.

The shipping duration depends on your location. Typically, international shipping takes between 7 to 14 business days. Please note that certain factors, such as customs clearance and local delivery services, may affect the final delivery timeframe.

If you have any further questions, concerns, or need assistance with your order, please don’t hesitate to contact our customer support team. You can reach us via email, phone, or live chat, and our dedicated team will be happy to assist you.

We strive to ensure your complete satisfaction with our products. If you encounter any issues with your order, such as damaged items or incorrect products, please contact our customer support team within 48 hours of receiving your order. We will review your case and provide an appropriate solution, which may include a replacement or refund, depending on the circumstances.

Frequently asked questions

Wishlist
Select your currency
USD United States (US) dollar
Select the fields to be shown. Others will be hidden. Drag and drop to rearrange the order.
  • Image
  • SKU
  • Rating
  • Price
  • Stock
  • Availability
  • Add to cart
  • Description
  • Content
  • Weight
  • Dimensions
  • Additional information
  • Attributes
  • Custom attributes
  • Custom fields
Click outside to hide the comparison bar
Compare
Shopping cart